The Australian Tax Office (ATO) have advised that upgrades to ATO systems will lead to their systems progressively becoming unavailable during their annual close down commencing from 12.00 noon AEDT on Tuesday 24 December 2019 until 6.00am AEDT on Thursday 2 January 2020. The service outage affects all inbound services for Practitioner ... Read More »
Our office will be closed from Monday 23rd December 2019 until Monday 6th January 2020. Limited Cloud Support will be available during this time. We will be checking Support Tickets and emails and will action any urgent issues. You can also email helpdesk@integratedprivate.com.au Everyone at integratedPRIVATE wishes you and your loved ones ... Read More »
Lodging a support ticket is a simple process and ensures that your issue can be looked at quickly by our Cloud Support team out side of business hours. The support ticketing system also tracks requests and means all support staff will be aware of any issues needing attention. Accessing the 'Support Ticketing System' : Open an internet browser ... Read More »
Our Senior IT Manager, Priyank Dhadhal has decided it’s time to move on to new challenges. Pri has always provided our clients with an outstanding level of support and many of you contact him directly for advice on a huge range of cloud and non cloud related topics. In order to avoid any requests for assistance being overlooked, we ask that you ... Read More »
