integratedPRIVATE monitoring and response

Yesterday afternoon some clients experienced intermittent interruptions to their internet within their server. This had no impact on connecting to your server or the use of your practice management software, however those affected would have been unable to access websites such as the ATO from within the cloud. The sending and receiving of emails ... Read More »

16th Feb 2020
ATO reporting system outages during annual close down

The Australian Tax Office (ATO) have advised that upgrades to ATO systems will lead to their systems progressively becoming unavailable during their annual close down commencing from 12.00 noon AEDT on Tuesday 24 December 2019 until 6.00am AEDT on Thursday 2 January 2020. The service outage affects all inbound services for Practitioner ... Read More »

19th Dec 2019
Christmas Closure Period 2019

Our office will be closed from Monday 23rd December 2019 until Monday 6th January 2020. Limited Cloud Support will be available during this time.  We will be checking Support Tickets and emails and will action any urgent issues.   You can also email helpdesk@integratedprivate.com.au Everyone at integratedPRIVATE wishes you and your loved ones ... Read More »

18th Dec 2019
Lodging Support Tickets over the Christmas Break

Lodging a support ticket is a simple process and ensures that your issue can be looked at quickly by our Cloud Support team out side of business hours. The support ticketing system also tracks requests and means all support staff will be aware of any issues needing attention. Accessing the 'Support Ticketing System' : Open an internet browser ... Read More »

18th Dec 2019
integratedPRIVATE Team Changes

Our Senior IT Manager, Priyank Dhadhal has decided it’s time to move on to new challenges. Pri has always provided our clients with an outstanding level of support and many of you contact him directly for advice on a huge range of cloud and non cloud related topics. In order to avoid any requests for assistance being overlooked, we ask that you ... Read More »

9th Oct 2019
Public Holiday Monday 7th October 2019

Next Monday (07/10/2019) is the "Queen's Birthday" holiday in Queensland and our office will be closed.  If you require any urgent support please lodge a ticket via the support portal or                email helpdesk@integratedprivate.com.au                                              We have staff on standby to ... Read More »

3rd Oct 2019
MYOB Message for AccountRight Classic clients

Don't forget that as of September 30, 2019 MYOB will no longer provide features, patches, compliance updates or product support for AccountRight Classic (v19), which will also mean the end of ODBC support. 

26th Sep 2019
Public Holiday Brisbane Only - Wednesday 14th August 2019

This coming Wednesday (14th August) in Brisbane is our 'EKKA SHOW DAY'.... It is a public holiday in Brisbane only.If you require any urgent support please lodge a ticket via the support portal.We have limited staff on standby to help you with anything urgent. If you are in Brisbane, enjoy your day!Kind Regards inegratedPRIVATE Read More »

13th Aug 2019
Happy Australia Day!!!

integratedPRIVATE hopes all of you have a wonderful break this long weekend.  Although we are very confident that all systems are running very smoothly and there will be no issues for anyone who does find themselves working over the long weekend we will be checking Support Tickets over this time.  Lodging a ticket will be the only way to let us ... Read More »

25th Jan 2019
Exciting Move To The Precinct Innovation Hub!!!

integratedPRIVATE is very proud to announce that we have been invited to be part of a new Tech and Innovation hub known as 'The Precinct' in Fortitude Valley.  We are thrilled to have been invited by Advancing Queensland to be part of this exciting space which is an extension of River City Labs. We are moving to our new home this afternoon.  ... Read More »

22nd Jan 2019