Please note that over the Christmas Period of 25/12/2015 to 04/01/2015, our Brisbane office will be closed however we will continue to monitor the systems and provide customer support as usual. If you require support over this period, please submit a ticket via our Client Portal for the fastest possible response time. Alternatively, you can ... Read More »
As I am sure you are all aware Monday 5th October is a public holiday. Whilst the phones at integratedPRIVATE will be unattended for the day, the ‘support portal’ will be monitored for any emergencies. If you don’t have access to the support portal, please email support@integratedprivate.com.au to arrange ... Read More »
We performed an unscheduled restart of our remote desktop gateway server at 13:00 AEST today. The restart was to fix the error when connecting to integratedPRIVATE cloud services.We have narrowed down the cause of the issue to be dead user sessions created over time by users failing to completely logoff the system at the end of the working day. ... Read More »
We wish to advise that system services have now been restored in full. Should you still be experiencing any issues, please contact Support.
