Dear Clients,Unfortunately many of our clients have today been affected by a nationwide Telstra outage. This outage caused a lack of connectivity to our Data Centre in Brisbane.This issue was completely out of our control. We received a huge number of phone calls and were not able to attend them all. This only added to the frustration for many ... Read More »
Over the weekend there was a massive global cyber extortion attack that crippled some countries and left others scrambling to protect themselves. The biggest ransomware outbreak in history hit Britain particularly hard with some hospitals and clinics forced to turn people away after their files were encrypted and they lost access to their ... Read More »
We ran the major Handisoft Update 3.0 across all servers over the Easter long weekend to avoid client downtime. This Major update was run with no support charges being applied. We then ran the Handitax 3.01 update with the capped support charge of 10 minutes as per our commitment to keeping client support charges as low as possible. ... Read More »
As you may already know, Brisbane is in the middle of a significant weather event. We are required to close our office for the remainder of the day due to local flooding. If you require urgent assistance, please lodge a ticket and we will continue to solve any issues from remote locations. This weather event will not in any way affect our ... Read More »
