Office Closure due to Severe Weather Event

As you may already know, Brisbane is in the middle of a significant weather event.  We are required to close our office for the remainder of the day due to local flooding.  If you require urgent assistance, please lodge a ticket and we will continue to solve any issues from remote locations. This weather event will not in any way affect our ... Read More »

30th March 2017
Critical Handitax Update Rollout

Sage Handisoft has released a critical update which requires action prior to the expiry of a digital certificate on 16th March 2017. Please refer to the extract below.The PLS System (SBR) utilise digital SSL/TLS certificates when a connection is established between a software product and the ATO. The current annual digital certificate expires on ... Read More »

10th March 2017
Exchange Server Updates

We expect that our Exchange server will be back online by 11.00 am Brisbane time today. All emails received during the maintenance period will be delivered during the course of the day.We apologise for any inconvenience caused.integratedPRIVATE Team

24th February 2017
Support Request Process 2017

As of the first of January 2017 you will need to lodge a ticket in order to have your requests for technical support attended to.  This will ensure all support requests are seen by everyone in the ‘Support Team’ and eliminate requests for support being overlooked.  The support ticketing system also ensures the fastest response times to your ... Read More »

22nd December 2016