The ATO has confirmed that there will be no extensions on the shut down of AUSkey lodegments. All clients will need to have the MyGov logements process completed, including the Machine Credentials set up by Friday 27th March to lodge after this date. There is a step by step process in our knowledge base to assist you complete the process. If ... Read More »
The ATO has advised that there is an issue with the 'Practitioner lodgement Service' (PLS) and the service is unavailable. This is an issue with the ATO system and not your software or cloud platform. This service outage will affect all ATO services. For the latest status update from the ATO check the their status page ... Read More »
Yesterday afternoon some clients experienced intermittent interruptions to their internet within their server. This had no impact on connecting to your server or the use of your practice management software, however those affected would have been unable to access websites such as the ATO from within the cloud. The sending and receiving of emails ... Read More »
The Australian Tax Office (ATO) have advised that upgrades to ATO systems will lead to their systems progressively becoming unavailable during their annual close down commencing from 12.00 noon AEDT on Tuesday 24 December 2019 until 6.00am AEDT on Thursday 2 January 2020. The service outage affects all inbound services for Practitioner ... Read More »