Vocus, the VOIP phone provider to our Support and Administration Office at Milton is suffering an outage. As a result our phone communications are severly disrupted and calls to our numbers will go to voice mail.We can retrieve the voice calls, so please leave them and we willl respond as soon as possible. The best way to get our attention , is to ... Read More »
We have several clients affected by a Handisoft issue that is causing their applications to freeze and show as 'Not Responding'. If affected by this error please lodge your support ticket with Handisoft Support Directly on (08) 9245 0666
During this particularly busy period, we are inundated with Software updates, user requests and Tickets and we may need to restart Cloud Platforms during this process. Some software is more likely to do this during install , for example MYOB and .net updatres. In most cases we will attend to this out of hours and after 9.00pm. If you are ... Read More »
We will be commencing maintenance and end of year rollovers from 6.00 pm Saturday 25 June 2016 to 9.00 am Sunday morning and again from 6.00 pm Sunday 26 June 2016 to 7.00 am Monday 27 June 2016.Rollovers will continue to be progressively attended to during the weekended Sunday 3 July 2016. Please expect some interruption during these times.
