We have several clients affected by a Handisoft issue that is causing their applications to freeze and show as 'Not Responding'. If affected by this error please lodge your support ticket with Handisoft Support Directly on (08) 9245 0666
During this particularly busy period, we are inundated with Software updates, user requests and Tickets and we may need to restart Cloud Platforms during this process. Some software is more likely to do this during install , for example MYOB and .net updatres. In most cases we will attend to this out of hours and after 9.00pm. If you are ... Read More »
We will be commencing maintenance and end of year rollovers from 6.00 pm Saturday 25 June 2016 to 9.00 am Sunday morning and again from 6.00 pm Sunday 26 June 2016 to 7.00 am Monday 27 June 2016.Rollovers will continue to be progressively attended to during the weekended Sunday 3 July 2016. Please expect some interruption during these times.
The automatic uppdate from Microsoft on Tuesday US time has a known issue which can affect Group Policy in and around Mapped Drives in particular. We are rolling this update back and awaiting the Microsoft patch, however, in the meantime, we may need to retstart your service as part of the restore.